- A modern browser - Mozilla Firefox, Google Chrome, Opera. Internet Explorer is supported from v9+ but generally not recommended.
- Cookies for our domains (icontrolwp.com) must be enabled. [Help]
Further important points to remember are:
- Your login username is the email address you have registered with.
- If you are copy and pasting the password, because there are no spaces before an after it, by pasting it to notepad first to see what you have copied.
Once these requirement have been met, you should have no problem using all the features of the iControlWP management interface.
Your account can be locked due to too many unsuccessful login attempts. If that happens, you will get a warning email with the steps to unlock your account:
- Click the link you received in a warning email to unlock your account
- You'll then receive a new email with a new password
- Log into your account using the new password you received in email (step 2)
- Reset your password
Alternatively, you may contact us and we will unlock your account for you.