Please note that as of April 2014, WorldPay is no longer supported for new subscriptions.
All expired and new subscriptions will be processed using our new preferred Payment Processor: Stripe.
The information below is retained for reference purposes only.
If we attempt to charge your card and it fails, there are several possible reason for this:
Your credit card company rejected the attempt to make the charge to your registered WorldPay credit card. There can be any number of reasons for this, the only way to solve this is to call your credit card issuer and ask that they permit the payment.
The credit card that you have registered on your WorldPay account has expired. You will need to log into WorldPay account and update your payment details.
There is a problem with your card for a reason that is not expiration. You will need to log into your WorldPay account and update your payment details.
Agreement does not allow payment
This is a rare case, and it simply means that when you registered your credit card, WorldPay failed to activate the card for future purchases. There is nothing you can do to fix this, so please contact us directly to clear this problem up.