FAQ

This is a new support centre and FAQs will be updated here shortly.

How to setup Cloudflare on your domain
Cloudflare protects and accelerates any site online. Once you add it on your domain, site's web traffic will be routed through Cloudflare's intell...
Mon, 13 Aug, 2018 at 3:02 PM
What do you need to know about the WordPress Cron?
In this article, we explain: What is the WP Cron? How does it work? Why does it fail? What issues do WP Cron errors cause? How to fix the WP Cron ...
Thu, 30 Jan, 2020 at 11:26 AM
Does iControlWP auto-update WordPress core or themes by default?
iControlWP does not automatically upgrade WordPress core of themes by default. It will never automatically upgrade any asset on your site, unless it is conf...
Fri, 14 Dec, 2018 at 11:08 AM
Test restore link re-directing to actual site
The test restore sites are restorations of the backups with the URL replaced in the site. However, if there are .htaccess rules, or plugins that implement c...
Wed, 16 Jan, 2019 at 9:30 AM
What are the PHP version requirements for the iControlWP?
iControlWP is compatible with any PHP version from 5.2 up to the latest version of PHP (including 7.x).  One important thing to note here is that, if yo...
Mon, 12 Aug, 2019 at 9:36 AM
Does iControlWP create any custom database tables?
iControlWP doesn't currently create any custom database tables... the only place it stores is within the wp_options table. You can find all entries wh...
Wed, 21 Oct, 2020 at 4:19 PM